Free Shipping on orders of $150 or over!
Free Shipping on orders of $150 or over!

Return Policy

Return / Exchange policy

  • All Returns/exchanges must include an RMA number obtained from Angeles Brothers Cycles. Please contact us via e-mail (CustomerService@AngelesBros.com) or via telephone (213) 683-3300 to obtain an RMA number and return shipping instructions.
  • Items must be returned within seven (7) calendar days of receipt. (Postal tracking will be used to determine the seven-day return policy). We cannot honor refunds or exchanges for any merchandise that is sent back to us after 7 days, or that has failed to meet the requirements below.
  • Items must be returned in the original condition and packaging, including all tags.
  • Items must not be used. Used items will not be accepted for return or exchange under any circumstances.
  • Angeles Brothers Cycles reserves the right to determine if a product is in used or non-saleable condition.
  • There will be a 20% restocking fee on all returns. Customer will be credited according to original payment method after returned items have been inspected.
  • Shipping and Handling is non-refundable and "return shipping" is at the customer's expense. "Return shipping" includes returned items and reshipment of the exchanged item, if requested.
  • There will be no exchanges, returns or refunds on electrical items.

Undeliverable or Refused Packages

 

Packages undeliverable due to customer unavailability to accept package or customer provided inaccurate information will incur additional shipping charges for the item to be reshipped. We are not responsible for customer typographical errors. Shipping and handling is non-refundable.

Refused packages are subject to a 20% restock charge. A refund will be issued for the balance. Shipping and handling is non-refundable.


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